Upon processing online orders, if we find that any item(s) for your order will be significantly delayed we will contact you via email to inform you of the delay. We also offer the option for a full refund at that time should you not wish to wait for the item(s) to ship.

Due to the nature of our business it would be almost impossible to implement a system that would not bill your credit card until the time of shipment, especially considering the fact that many orders ship from multiple distribution centers.

If this presents a problem, and you want to ensure your credit card is not charged before your order ships, please contact us before placing your order to check availability and current shipping turnaround times for the product(s) you are interested in. If you have already placed an order and you would like a status update, please feel free to contact us at any time. If you find out that all or part of your order is delayed, you have the option to cancel for a full refund at any time before the order has shipped.